Who should answer the phone at your dealership?

Who should answer the phone at your dealership? Who should answer the phone at your dealership?  How do introverted salespeople compare to those that are extroverts? New York Times best selling author, sales trainer, and entrepreneur Grant Cardone recently spoke with Car Biz Today to discuss these two topics and whether a sales member or BDC Read More …

Create your own economy

Great Salespeople Are Not Dependent On The Economy The GREAT Salespeople never depend on the economy for their results, they depend on their action.  The GREAT Salespeople won’t even depend on their talent.  GREAT Salespeople trust their actions only.  Have you stopped relying on economic conditions to determine your success?  Don’t put your faith in Read More …

Excellent Customer Service: Are we there yet?

Great salespeople are always seeking more effective ways to deliver excellent customer service The GREAT Salespeople look for new ways to exceed their customer’s expectations and deliver excellent customer service. In fact, the GREAT Salespeople control the service.  They would never delegate it to someone else. These GREATS demand the  opportunity to deliver excellent customer service Read More …

What is the best time for salespeople to practice

What is the best time for salespeople to practice What is the best time for salespeople to practice What is the best time for salespeople to practice?  Fantastic question to ask!  Salespeople can become incredibly busy during the day-to-day activities.  Whether it comes from prospecting, presenting, follow up or nurturing current clients, how do you Read More …

Over promise and over deliver

Great Salespeople over promise and over deliver The GREAT salespeople promise their clients a lot and then over deliver on what they promise.  Do you remember the old saying, “under promise and over deliver?”  The GREAT salespeople don’t subscribe to this idea. The GREAT salespeople know that you have to OVER promise AND over deliver. Read More …