Excellent Customer Service: Are we there yet?

Great salespeople are always seeking more effective ways to deliver excellent customer service The GREAT Salespeople look for new ways to exceed their customer’s expectations and deliver excellent customer service. In fact, the GREAT Salespeople control the service.  They would never delegate it to someone else. These GREATS demand the  opportunity to deliver excellent customer service Read More …

What is the best time for salespeople to practice

What is the best time for salespeople to practice What is the best time for salespeople to practice What is the best time for salespeople to practice?  Fantastic question to ask!  Salespeople can become incredibly busy during the day-to-day activities.  Whether it comes from prospecting, presenting, follow up or nurturing current clients, how do you Read More …

Over promise and over deliver

Great Salespeople over promise and over deliver The GREAT salespeople promise their clients a lot and then over deliver on what they promise.  Do you remember the old saying, “under promise and over deliver?”  The GREAT salespeople don’t subscribe to this idea. The GREAT salespeople know that you have to OVER promise AND over deliver. Read More …

How to build value rather than discount price

 Great salespeople build value.  They don’t discount price. For the GREAT Salespeople, a price objection doesn’t mean lower the price, a price objection means build more value. Giving away profit doesn’t make your product or service work any better nor does it actually help the client make a decision. This is not what GREAT Salespeople Read More …

The Most Important Sale You Will Ever Make

Great salespeople also know that the most important sale they make is to themselves… They also know that that most important sale needs to cover their product, their service, their offer, themselves, their company, and what they have.  They know they have to keep making the most important sale over and over again.  Great salespeople Read More …