5 sales and business mistakes not to make
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Let’s quickly take a look at 5 mistakes you don’t want to make in the world of sales and business. If you’re a manager or business owner, take a moment on each one and see how these mistakes may be impacting your revenue. Do the math on this so you’ll be motivated to make the appropriate adjustments from the top.
1. Use a random approach.
How do your salespeople connect with a customer? What do they say? What’s their process? Is it consistent or does it change? Professional salespeople should always know exactly what they’re going to say and where they’re going next. Winging it every time will cost sales volume, lower profits and have a heavy impact on the customer experience.
[ACTION IDEA: In a sales meeting, ask your salespeople what their sales process is. If they say, “it depends” or have to really think about it to answer, it means they’re winging it. CLICK HERE for a free training session with Grant on the sales process.]
2. Not getting answers.
This is a massive problem for many employees. If you can’t get answers from people you can’t close them. If your people can’t control the asking of questions and receiving of answers, they’re in trouble. This doesn’t just apply to your sales team. This is a communication mistake. Every employee needs to be trained on getting answers. What if your customer service department isn’t getting answers? What if this is happening in your accounting department? You must get answers to your questions.
3. Not asking questions.
Don’t worry about offending them. If you’re going to blow the deal, do it because you know what you’re doing. Ask questions you need to be answered. The only thing worse then not getting answers from customers is not even asking them questions.
[ACTION IDEA: Practice. In a sales meeting or training session, practice asking AND getting real answers to questions. Start with a simple question like, “where would you like to go for lunch?” Then progress to a fact finding question, “what’s most important to you in your next widget?” Then get into a closing question like, “How do you feel about the pricing?” Practice getting answers to questions!]
4. Jumping forward to price.
You get to price before determining if the product even satisfies the buyer’s wants and needs. Don’t put the cart before the horse. You don’t need to jump to price right away. Start fact finding and qualifying what the person needs.
[ACTION IDEA: CLICK HERE for a 59 second free training session with Grant on getting to your buyer’s why that you can watch with your team then drill on.]
5. Being mechanical.
When you are learning something new it’s not fluid, it’s awkward. It takes training. To get fluid requires repetition. You don’t want to be rigid and robotic. Being great in sales and communication takes practice and you need to role play scenarios with your team.
Consider a baseball team. Look at how they practice. What would your business do if you started training and practicing like that? Have you seen what Grant’s doing online? We have a platform and process that will quite literally 10X Your Team. We will show you measurable results in 90 days or less.
For free access and a complementary sales analysis visit: https://cardonesolutions.com/10xyourteam