Excellent Customer Service: Are we there yet?

deliver excellent customer service

Great salespeople are always seeking more effective ways to deliver excellent customer service

The GREAT Salespeople look for new ways to exceed their customer’s expectations and deliver excellent customer service.

In fact, the GREAT Salespeople control the service.  They would never delegate it to someone else.

These GREATS demand the  opportunity to deliver excellent customer service before the sale, during the sale and after the sale.

GREAT SALESPEOPLE want that opportunity to be of service.

To be GREAT, become highly proficient at delivering excellent customer service, it is vital that you’re constantly learning how you can do more for your customers, how can you help your customers, how you can offer more and exceed their expectations.

What can you do today to deliver excellent customer service?

Can you send your clients more information, write them more, recommend more?

“Help has nothing to do with this sale,” Grant says.  “It’s about service and it’s about exceeding expectations and building a business that is GREAT.”

Great salespeople are always seeking more effective ways to deliver excellent customer service

Exercise:  Open up Sell Or Be Sold and re-read the chapter 11 called Give, Give, Give because if you can’t grasp this, there’s a whole other Chapter 11 for you to look at…  You can also review the Give, Give, Give course in Cardone On Demand and Cardone University.  Next, make a list of seven things you can do to guarantee you’re in control of the service of your clients?  Make a second list of seven things you should be doing to exceed the expectations of your prospects and customers.